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Checks · Product pages

Returns policy not linked from product pages or cart

T1Medium severityProduct pages

What it is

Neither your product pages nor your cart link to your returns policy.

Why it costs money

A shopper unsure about fit or quality wants to know what happens if it is wrong before they pay. With no link on the page they are buying from, the question stays open at the moment they decide.

How to see it on your own store

Open a product page and your cart. Is there a link to your returns or refund policy anywhere on either?

What Liftable would do

Returns line + refund policy link on the product page.

Shown through Liftable's theme app extension, only to the shoppers in the test. Your theme's code is not edited.

Approving starts the test on your store once the Liftable test slot block is on your theme and your guardrails allow it.

How it is priced

A scan prices this against your own traffic and average order value, then assumes a fix wins back 25% of the excess loss — never more than half, and never more than 35% of that surface's revenue. The formula and every input are printed on the report, so you can disagree with the number and see exactly which assumption to argue with.

A scan checks this and 38 other things on your store, prices each one, and drafts the first fix.

Scan your store

Also on product pages

Returns policy not linked from product pages or cart · Liftable