Integrations · Support Live
Liftable and Gorgias: support tickets as evidence
Ticket themes and volumes from Gorgias as evidence beside an opportunity: a spike in ‘how much is shipping?’ is a finding corroborated. Read-only, subjects redacted, no requester stored.
- Status as of 6 October 2026
- Read-only
What connecting it does for you
- A support-ticket theme beside the opportunity it corroborates: shipping-cost questions beside a late shipping cost, sizing questions beside a missing size guide.
What Liftable reads
- Ticket subjects (redacted), tags, events and volumes over time.
What Liftable can write
Nothing. This connector is read-only: there is no write call in it.
What it never reads or does
- The requester, their address, the ticket body or any attachment.
- A macro or a reply: the draft-reply write is not built.
The permissions requested
- tickets:read
- tickets:events:read
- tags:read
These are the permissions the connector asks the vendor for, as the vendor names them. The Connections page shows the same list on the row before you connect.
How to connect
- Paste an API key from Gorgias on the Connections page. There is no self-serve OAuth for a pre-launch app.
How often, and where the data lands
Hourly, into a per-store table of ticket themes.
Questions
Can Liftable reply to a ticket?
No. The connector is read-only; a macro draft was specified and is not built.
Solutions it feeds
Last reviewed against the product on 6 October 2026.
Scan your store.
See where your store is losing revenue and what to fix first. It is free, takes about a minute, and needs no install.